Privacy Policy

    Last updated: July 15, 2026

    Whittemore Solutions LLC DBA OptiPoint Digital ("OptiPoint Digital," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your information when you visit https://optipointdigital.com or interact with our services.

    This policy is designed to comply with applicable privacy laws and A2P 10DLC messaging requirements.

    Information We Collect

    We may collect the following types of information:

    Personal Information

    • Name
    • Email address
    • Phone number
    • Business name
    • Website URL
    • Service inquiry details
    • Appointment information

    Technical Information

    • IP address
    • Browser type
    • Device information
    • Pages visited
    • Referring URLs
    • Cookies and tracking data

    Communication Information

    • SMS conversations
    • Email communications
    • Call logs
    • Voicemail recordings
    • Form submissions

    How We Collect Information

    We collect information through:

    • Website contact forms
    • Appointment booking forms
    • SMS opt-ins
    • Email communications
    • Phone calls
    • Advertising campaigns
    • Cookies and tracking pixels
    • Third-party integrations
    • CRM systems including GoHighLevel

    How We Use Information

    We use the information we collect to:

    • Provide services
    • Respond to inquiries
    • Send service-related communications
    • Send appointment confirmations and reminders
    • Provide marketing communications (when consent is given)
    • Improve our website and services
    • Track marketing campaign performance
    • Provide customer support
    • Maintain security and prevent fraud

    We do not sell, rent, or trade personal information for marketing or promotional purposes.

    SMS & Communications

    By providing your phone number, you consent to receive SMS communications from Whittemore Solutions LLC DBA OptiPoint Digital.

    These messages may include:

    • Appointment confirmations
    • Appointment reminders
    • Service updates
    • Customer support messages
    • Marketing and promotional messages (only with consent)
    • Follow-up communications

    Message frequency may vary. Message and data rates may apply.

    You can opt out of SMS communications at any time by replying:

    • STOP — to unsubscribe
    • HELP — for assistance

    Consent to receive SMS messages is not a condition of purchase.

    Non-sharing Clause

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    Customer opt-in data is never sold, rented, or shared for marketing purposes.

    Age Requirement for SMS Communications

    You must be 18 years of age or older to opt in to receive SMS communications from Whittemore Solutions LLC DBA OptiPoint Digital. By opting in to receive text messages, you confirm that you are at least 18 years old and authorized to provide consent for communications related to appointments, service updates, onboarding, customer support, and marketing communications.

    Data Sharing Policy

    Whittemore Solutions LLC DBA OptiPoint Digital does not sell, rent, or share personal information for marketing or promotional purposes.

    We may use service providers to support our business operations, including:

    • GoHighLevel (CRM and automation platform)
    • Stripe (payment processing)
    • Google Analytics (analytics tracking)
    • Meta Ads (advertising platform)
    • BrightLocal (reputation management)

    These service providers act as data processors and only process information necessary to provide services on our behalf.

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are never shared outside of required messaging providers.

    Third-Party Services

    We use third-party services to operate our business:

    • GoHighLevel — CRM, funnels, forms, automation, SMS, email, calls
    • Stripe — payment processing
    • Google Analytics — website analytics
    • Meta Ads — advertising and conversion tracking
    • BrightLocal — reputation and review management

    These providers may collect limited data necessary to perform their functions and are contractually obligated to safeguard your information.

    GoHighLevel acts as a data processor that stores:

    • Contact information
    • Form submissions
    • Communication records
    • Appointment scheduling
    • Automation workflows

    Cookies & Tracking Technologies

    We use cookies and tracking technologies including:

    • Google Analytics
    • Meta Pixel
    • Advertising tracking tools

    These tools help us understand website usage, improve services, measure advertising effectiveness, and optimize user experience.

    You may disable cookies through your browser settings.

    Data Security Practices

    We implement appropriate security measures including:

    • Secure hosting environments
    • Encrypted communications
    • Access controls
    • Secure CRM platforms
    • Limited employee access

    While we take reasonable measures to protect your information, no system is completely secure.

    Data Retention

    We retain personal information only as long as necessary to:

    • Provide services
    • Maintain business records
    • Comply with legal obligations
    • Resolve disputes

    When information is no longer needed, it is securely deleted.

    Your Rights & Choices

    You may:

    • Request access to your data
    • Request correction of your data
    • Request deletion of your data
    • Opt out of communications
    • Disable cookies

    To exercise these rights, contact us using the information below.

    Opt-Out Instructions

    SMS

    • Reply STOP to unsubscribe
    • Reply HELP for assistance

    Email

    • Click unsubscribe in any email

    You may also contact us directly to be removed from communications.

    Children's Information

    Our services are not directed toward individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted on this page. Your continued use of our website constitutes acceptance of any updates.

    Contact Information

    Whittemore Solutions LLC DBA OptiPoint Digital

    802 Scarlet Oak St
    Nacogdoches, TX 75964
    United States